Frequently Asked Questions
Everything you need to know about your Bala gear and orders.
What is the best way to clean my Bala Bangles?
To keep your gear fresh, wipe down the silicone surface with a mild detergent or a damp cloth after each workout. Avoid submerging them in water or using harsh chemicals to preserve the elastic and velcro.
Do you offer international shipping?
Yes, we ship our fitness equipment worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
How do I know which weight is right for me?
For beginners or high-intensity cardio, we recommend starting with 1lb Bangles. If you are looking to add significant resistance to strength training or Pilates, our 2lb options are ideal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay.
Are Bala products sweat-proof?
Yes, our products are designed with high-quality, medical-grade silicone that is moisture-resistant and designed to withstand even your most intense, sweat-heavy workouts.